Exploring technology use among older adults with intellectual disabilities: barriers, opportunities, and the role of advanced technologies

This study explores the experiences, perceptions, and barriers faced by older adults with intellectual disabilities in using technology. Using a qualitative approach with semi- structured interviews (n = 108), the research identified five central themes: barriers to access and usability, impact on autonomy and well-being, need for support and training, preferences and desired adaptations in technology, and the influence of advanced technologies such as artificial intelligence and virtual reality. Participants highlighted the challenges posed by complex interfaces, cognitive limitations, and physical accessibility issues, while also emphasizing the empowering role of technology in fostering independence, emotional well- being, and social connections. The role of caregivers emerged as critical, not only as facilitators of technological adoption but also as emotional anchors, reinforcing confidence in using these tools. Participants expressed a strong preference for user-centered designs that include visual guides, automatic reminders, and customizable features to improve accessibility and autonomy. Advanced technologies offered innovative opportunities but were hindered by cost, usability challenges, and the need for ergonomic adaptations. The findings underscore the need for inclusive policies, targeted training for caregivers, and the development of adaptive, accessible devices tailored to the needs of this population. This study provides actionable insights for improving technological accessibility and fostering greater inclusion, autonomy, and quality of life for older adults with intellectual disabilities.